Flat-Pack Fire Pit

RETURN POLICY

We want you to be completely satisfied with your purchase from Stryker Steel. If for any reason you’re not happy with your order, we offer a hassle-free returns and exchanges policy. Please see below for more information.

EXCHANGE POLICY

If you’re not satisfied with your purchase, you may return the item(s) for a full refund within 30 days of the purchase date. The item(s) must be in their original condition, with all tags and packaging intact. Please contact us to initiate the return process.

Shipping Information

At Stryker Steel, we prioritize delivering your orders promptly and securely. Here's everything you need to know about our shipping process:

Processing Time
Orders are typically processed within 1-2 business days from the time of purchase. Please note that orders placed on weekends or holidays will be processed on the following business day.

Shipping Methods
We offer a variety of shipping options to suit your needs:
- Standard Shipping: Estimated delivery within 3-5 business days.

Tracking Your Order
Once your order has been processed and shipped, you will receive a confirmation email with tracking information. You can easily track your package's journey to your doorstep through our website or the carrier's tracking portal.

International Shipping
At this time, we only offer shipping within the United States. We apologize for any inconvenience this may cause to our international customers.

Order Status
If you have any questions about the status of your order or need assistance with tracking, our dedicated customer service team is here to help. Simply contact us via phone or email, and we'll provide you with the information you need.

Thank you for choosing Stryker Steel for your shipping needs. We appreciate your business and look forward to serving you!